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Frequently Asked Questions

Where do you ship from?

Your order will be shipped from one of our first-class manufacturers to the distribution center, closest to your location. After that - straight to your address or local post office.

It doesn't matter where you are located - we offer Worldwide Delivery.

 

When will my order be shipped?

Order handling time can sometimes range from 3 to 5 days. After the handling process, it will be delivered in around 1-3 weeks (based on your location).

For instance, shipping to the UK and the lower 48 states of the US is around 1-2 weeks, while delivery to Alaska, Hawaii, South America & some European countries can be nearly 3-4 weeks.

Please read our shipping & delivery page to find out more about our delivery schedules.

 

How can I track my order?

After your order has been fulfilled, you will receive the tracking information directly in your inbox.

NOTE - if you can’t locate the tracking information email, make sure to check your spam folder as well!

 

How’s the product quality?

We do business directly with elite, first-class factories around the globe - ensuring that all of the products we sell are made of the highest-quality, premium materials. On top of that, if there’s a possibility, we always pick materials that are earth-friendly & not harmful to the environment.

We have so much trust in the quality of our products, that if the item you’ve received is broken or defective - we will be more than happy to ship you a replacement or issue a full refund!

 

Can I change or cancel my order?

You can cancel your order at no additional cost if we receive your cancellation request within 5 hours of the order date. If your cancellation request is received after more than 5 hours - you may be eligible for a restocking fee.

Please read our returns policy page for more information.

 

How do I contact MannaHealth.co.uk?

Contact us at help@MannaHealth.co.uk, and we will do everything that’s within our capabilities to make sure your questions are answered & expectations met. We will respond to your email within 24 hours.

 

Is my information safe?

Your information will never be shared with anyone. The payment processing providers that we’re partnering with protect their customers’ information with AES-256 encryption. This, practically unbreakable, advanced encryption standard will never allow anyone to view your payment information (not even us).