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Shipping & Delivery

When will my order be processed?

Order handling time can sometimes take from 5 to 10 days. Such delays can be caused by weekends, holidays, or by us trying to follow COVID protection guidelines. Your order will be fulfilled by our distribution center, which is closest to your location.

Your item will be delivered by your local delivery service. For example, if you live in the USA - it will be USPS if you’re from the UK - Royal Mail or Hermes, etc.

 

What happens if my order gets lost in the mail?

For every order you place, we’re offering a secured & 100% protected delivery service. If your order got lost in transit, a new item will be shipped immediately, NO-QUESTIONS-ASKED!

However, there’s nothing we can do to speed up customs clearance processing, as it is beyond our control.

If you didn’t receive your order due to an incorrect address - we will notify you via email about what you should do next. Usually, we will arrange another delivery attempt, or you will have to pick up the order from your local post office.

 

How long will it take to receive my order?

The reason why we can offer such competitive prices is that we do business directly with factories across the globe.

The average delivery period for national orders is 1-2 weeks & 2-3 weeks for international. In any case - most orders will take no more than 20 days to arrive.

 

Want to find out about your order status?

Just shoot us a message! We will do everything that’s within our capabilities to make sure you will get your item as soon as possible. Send your question to help@MannaHealth.co.uk.